[Booking.com]
Important: Your facility is at risk of closure
Dear Partner,
We are writing to you on behalf of a guest who booked and stayed at your hotel via Booking.com
Unfortunately, the guest was forced to leave your hotel before the paid check-out date! Due to serious misconduct on the part of the facility and staff.
Due to this, the guest has left a complaint against your property.
It is extremely important to resolve this issue as soon as possible, otherwise we will be forced to completely block your hotel on our platform.
Guest complaint
Booking.com
Oosterdokskade 163, 1011 DL Amsterdam, Netherlands
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